HempStash Terms and Conditions

Effective Date: 22 August 2025

Welcome to HempStash (“we,” “us,” “our”). By accessing or using our website, services, or purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Age Restriction

All products sold by HempStash are for adults aged 18 or over only. By purchasing from us, you confirm that you are 18 years of age or older.

2. Product Information

• All HempStash products are sold as hemp tea or related wellness products.
• Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
• HempStash does not provide medical advice. Consult a healthcare professional if you have any health concerns.

3. Legal Compliance

HempStash operates in compliance with current UK laws governing hemp products. Our products contain only legal amounts of CBD and are derived from industrial hemp.

We will be operating in Guernsey and Spain soon, and local laws will apply once we expand.

4. Ordering and Payment

• By placing an order with HempStash, you are offering to purchase our products in accordance with these Terms and Conditions.
• All orders are subject to availability and confirmation of the order price.
• We accept payment through our official payment providers as listed on our website.
• All electronic transactions are considered binding contracts once confirmed.

5. Refunds and Returns

• Due to the nature of our products, we do not accept returns or offer refunds unless items arrive damaged or faulty.
• If you receive a damaged product, please contact us within 7 days of receipt with your order number and photos of the issue.
• We reserve the right to refuse orders for bulk purchases, resale, or suspicious activity.

6. Intellectual Property

• All content on this website, including logos, images, text, and product designs, is the property of HempStash.
• You may not reproduce, distribute, or use any content from our site without our explicit written consent.
• User-submitted content (reviews, comments, etc.) may be used by HempStash for marketing or publication purposes.

7. Limitation of Liability

• HempStash shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
• We make every effort to ensure product safety and compliance, but use of our products is at your own risk.
• HempStash is not liable for losses or damages caused by shipping delays, product misuse, or unauthorized access to our website.

8. Indemnity

You agree to indemnify and hold harmless HempStash, its directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of our products
• Violation of these Terms
• Any breach of applicable law

9. Website Use

• You agree not to misuse our website, including attempting to hack, copy, or distribute content unlawfully.
• Account holders must provide accurate information and are responsible for activity on their accounts.
• We may suspend or terminate accounts for misuse or illegal activity.

10. Force Majeure

HempStash shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, government restrictions, or technical failures.

11. Privacy, GDPR, and Cookies

• HempStash is fully GDPR compliant.
• We collect and process personal data only for legitimate purposes related to order processing, customer service, and legal obligations.
• You have the right to:
  
• Request a copy of the personal data we hold about you
• Request that your data is corrected or deleted
• Withdraw consent to marketing communications at any time
• 
  
• Our website uses cookies to enhance functionality and user experience. By using our website, you consent to our cookie policy.
• All data transmitted through our website is via HTTPS secure connections.

12. Governing Law and Dispute Resolution

• These Terms and Conditions are governed by the laws of the United Kingdom.
• Any disputes arising from these Terms or from the use of HempStash products or website shall be exclusively resolved in UK courts, regardless of the customer’s location.
• Local laws may also apply when we expand to Guernsey and Spain, but UK law remains the primary governing law.

13. Contact Information

If you have any questions regarding these Terms and Conditions or your personal data, please contact us:

HempStash Ltd

Company Number: 16487424

Carter Road, Maidenbower, Crawley, RH10 7NY, United Kingdom

Email: infohempstash@yahoo.com

By using our website or purchasing from HempStash, you confirm that you have read, understood, and agreed to these Terms and Conditions. You also acknowledge your GDPR rights as outlined above.